Terms and Conditions

1. Agreement to Terms

Welcome to Wholesome Food Traders. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Wholesome Food Traders ("Company", "we", "us", or "our") regarding your use of our website, services, and franchise operations.

By accessing or using our website, engaging with our services, or entering into any business relationship with us, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract with Wholesome Food Traders.

2.2 Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Updating your information to keep it current and accurate
• Notifying us immediately of any unauthorized use of your account

2.3 Prohibited Uses

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit any harmful, offensive, or unlawful content
• Engage in any fraudulent or deceptive practices
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any part of our services
• Use our services for any commercial purpose without our written consent

3. Franchise and Partnership Agreements

3.1 Franchise Operations

Our franchise operations, including Belgian Waffle Company franchises, are governed by separate franchise agreements. These Terms supplement but do not replace specific franchise agreements.

3.2 Partnership Inquiries

All partnership inquiries, including dark store operations with Zepto and Blinkit, are subject to separate evaluation and contractual agreements. Expression of interest does not guarantee partnership approval.

3.3 Investment Information

Investment figures, ROI projections, and financial information provided on our website are estimates based on historical performance and do not guarantee future results. Actual returns may vary significantly.

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Wholesome Food Traders or our content suppliers and is protected by intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include:

• Any right to resell or commercial use of our services or content
• Collection and use of any product listings, descriptions, or prices
• Any derivative use of our services or content
• Downloading or copying of account information for the benefit of another merchant

4.3 Trademarks

Wholesome Food Traders, our logo, and other marks indicated on our website are trademarks owned by us. Franchise partner brands such as Belgian Waffle Company, Lapino Pizza, and platform partners like Zepto and Blinkit are trademarks of their respective owners.

5. RCS Messaging and Communications

5.1 Consent to Communications

By registering for RCS messaging services or providing your contact information, you consent to receive promotional communications from us via SMS, WhatsApp, and RCS. You can opt-out at any time as described in our Privacy Policy.

5.2 Message Frequency

Message frequency may vary based on your interactions with us and the services you've shown interest in. We aim to provide valuable information without overwhelming you with communications.

5.3 Opting Out

You may opt-out of receiving promotional messages at any time by:

• Replying "STOP" to any SMS message
• Using the unsubscribe link in our messages
• Contacting us directly at Zepto.Sec58@gmail.com

6. Limitation of Liability

6.1 Service Availability

We strive to maintain uninterrupted access to our services, but we do not guarantee that our website or services will be available at all times. We may experience downtime for maintenance, updates, or unforeseen technical issues.

6.2 No Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of content

6.3 Limitation of Damages

To the maximum extent permitted by law, Wholesome Food Traders shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business opportunities
• Business interruption
• Any other commercial damages or losses

7. Indemnification

You agree to indemnify, defend, and hold harmless Wholesome Food Traders, its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

8. Third-Party Services and Links

8.1 Third-Party Platforms

Our business operations include partnerships with third-party platforms such as Zepto, Blinkit, and franchise brands. These partnerships are governed by separate agreements, and we are not responsible for the actions, content, or services of these third parties.

8.2 External Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

9. Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9.2 Jurisdiction

Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Meerut, Uttar Pradesh, India.

9.3 Informal Resolution

Before filing any legal action, you agree to first contact us and attempt to resolve any disputes informally. We commit to working in good faith to resolve disputes through negotiation.

10. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date at the top of these Terms
• Sending notification to registered users (for significant changes)

Your continued use of our services after any changes become effective constitutes acceptance of the revised Terms.

11. Termination

11.1 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Request by law enforcement or government agencies
• Discontinuance or material modification of our services

11.2 Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

13. Waiver

No waiver by Wholesome Food Traders of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Wholesome Food Traders regarding our services and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

16. Additional Provisions

16.1 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemic, government actions, or natural disasters.

16.2 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or our rights hereunder without restriction.

16.3 Language

These Terms are written in English. Any translations are provided for convenience only. In case of any discrepancy between the English version and any translation, the English version shall prevail.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.