Introduction
Welcome to Wholesome Food Traders. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or interact with our services, and tell you about your privacy rights and how the law protects you.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Personal Identification Information
- Identity Data: First name, last name, username or similar identifier
- Contact Data: Email address, telephone numbers, billing address, delivery address
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website, products and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and manage our services to you
- To process your franchise applications or partnership inquiries
- To communicate with you about our ventures, offers, and updates
- To send you promotional messages via SMS, WhatsApp, and RCS (only with your explicit consent)
- To improve our website, products, and services
- To comply with legal and regulatory requirements
- To detect and prevent fraud and other illegal activities
RCS Messaging and Marketing Communications
Consent-Based Communication: We will only send you promotional messages through SMS, WhatsApp, or RCS if you have explicitly opted in through our RCS Registration page or other consent mechanisms. You can withdraw your consent at any time by contacting us or using the unsubscribe option in our messages.
What You Can Expect
- Exclusive offers and promotions for our franchise ventures
- Updates about new store openings and services
- Important announcements about our business operations
- Personalized recommendations based on your interests
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Security Measures Include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Employee training on data protection
- Incident response procedures
Sharing Your Information
We may share your personal data with the following parties:
- Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, SMS/RCS messaging platforms, website hosting)
- Franchise Partners: When necessary to fulfill franchise agreements or partnership opportunities
- Quick Commerce Partners: Zepto, Blinkit, and other dark store platform partners for operational purposes
- Legal Authorities: When required by law or to protect our legal rights
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time (where we rely on consent to process your personal data)
Important: You have the right to opt-out of receiving promotional messages at any time. Each message we send will include an unsubscribe option, or you can contact us directly to opt-out.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website.
We Use Cookies For:
- Essential website functionality
- Analytics and performance monitoring
- Remembering your preferences
- Marketing and advertising (with your consent)
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
Third-Party Links
Our website may include links to third-party websites, plug-ins and applications (including our franchise partners such as Belgian Waffle Company, quick commerce platforms like Zepto and Blinkit). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
International Data Transfers
We may transfer your personal data outside of India to facilitate our business operations. Whenever we transfer your personal data out of India, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.
We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Wholesome Food Traders
Email: Zepto.Sec58@gmail.com
Phone: +91 7400220921
Address: H NO 177/K Rangsaaj Patelpuri Ashok Road Aurelia Sadar Bazar Meerut Uttar Pradesh (250001)
Governing Law
This privacy policy is governed by and construed in accordance with the laws of India. Any disputes relating to this privacy policy shall be subject to the exclusive jurisdiction of the courts of Meerut, Uttar Pradesh.
By using our website or services, you acknowledge that you have read and understood this privacy policy and agree to its terms.